Last updated on June 21, 2024

Effective date: 21-06-2024

This Privacy Policy describes the practices of SIA “A.U. Holding”, Brīvības iela 312-11, Riga LV-1006, Latvia, email: info@leafycalm.com, phone: +371 28688626, regarding the collection, use, and disclosure of your information when you use our website (https://leafycalm.com). By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may change this Privacy Policy at any time without prior notice and will publish the revised Privacy Policy within the Service. The revised policy will take effect 180 days from the day it is posted within the Service, and your continued access to or use of the Service after this time signifies your acceptance of the revised Privacy Policy. Therefore, we recommend reviewing this page periodically.

Information we collect:

We collect and process the following personal information about you:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Company details

How we collect your information:

We collect/receive information about you in the following ways:

  • When the user fills out a registration form or otherwise submits personal information
  • Interaction with the website
  • From public sources

How we use your information:

We will use the information we collect about you for the following purposes:

  • Marketing/Advertising
  • User account creation
  • Feedback
  • Payment processing
  • Support
  • Administrative information
  • Order processing
  • Dispute resolution
  • Manage user account

If we wish to use your information for any other purpose, we will ask for your consent and use your information only after receiving your consent and only for the purposes for which consent is given, unless otherwise required by law.

How we share your information:

We will not disclose your personal information to any third party without your consent, except in limited circumstances as described below:

Data analytics

We require such third parties to use personal information we provide to them only for the purpose for which it was provided and not to retain it longer than necessary to achieve that purpose.

We may also disclose your personal information to: (1) comply with applicable laws, regulations, court orders, or other legal processes; (2) enforce your agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of your information:

We will retain your personal information from 90 days to 2 years after users cease their account activity or as long as necessary to fulfill the purposes outlined in this privacy policy for which it was collected. We may need to retain certain information for longer periods, such as record keeping/reporting in accordance with applicable laws or other legitimate reasons, such as enforcement of legal rights, fraud prevention, etc. Remaining anonymous information and aggregated information that does not identify you directly or indirectly may be retained indefinitely.

Your rights:

Depending on applicable laws, you may have the right to access, correct, or delete your personal data, obtain a copy of your personal data in a structured, commonly used and machine-readable format, restrict processing of your data, object to processing, request us to share (port) your personal data with another controller, withdraw any consent you provided to us for processing your data, file a complaint with a competent authority, and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at info@leafycalm.com. We will respond to your request in accordance with applicable laws.

You may opt-out of direct marketing communications or profiling conducted for marketing purposes by writing to us at info@leafycalm.com. Please note that if you do not allow us to collect or process necessary personal information or withdraw consent for its processing for necessary purposes, you may not be able to access or use services for which your information was sought or used.

Cookies, etc.

To learn more about how we use these and your choices regarding these tracking technologies, please see our cookie policy.

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and therefore we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Complaints / Data Protection Officer:

If you have any questions or concerns about how we process your information available to us, you can write an email to our Complaints Officer at SIA “A.U. Holding”, Brīvības iela 312-11, Rīga, LV-1006, email: info@leafycalm.com. We will address your concerns in accordance with applicable laws.